Practice Management Tech Trends

Emerging Trends of Robotics in Accounting

Written by Kasthuri Henry

Digital Economy is disrupting even the once stable world of Accounting, including the emerging trend of Robotics in accounting. Organizations, be they businesses or government agencies, are required to become agile data-driven enterprises capable of predicting, anticipating, and quickly reacting to a dynamic global economy to remain relevant. Data collection, data transformation, and data visualization are all fundamental parts of modern accounting. This data-driven era requires a clear understanding of how Data, Information, Knowledge, Wisdom, and Decisions are connected.

The size and scale of data from all aspects of an organization, market, global economy, and industry cannot be manually handled by a human workforce in any meaningful way without causing a severe case of analysis paralysis. The emerging high-tech solution for this time-sensitive demand is met by Robotics.

Robotics Process Automation

E&Y Report explains this emerging trend as follows: “Robotic Process Automation (RPA) promises to transform the cost, efficiency and quality of executing many of the back office and customer-facing processes that businesses rely on people to perform.”

A recent requirements-gathering exercise I participated in for a global business revealed that for a cost of approximately $5,000 – $7,000, a RPA could be purchased and this robot could perform the work of three 8-hour shifts repeatedly with consistent quality and efficiency — without any human errors. This client also explored whether 3 such RPAs could be used consecutively over the course of a 24-hour day to perform 3 routine tasks.

This annual licensing cost can lead to steep cost reductions by replacing human activity with robots and then utilizing accountants to manage the RPA, code changes to align emerging needs, and perform the thinking functions.

Robotics in Insurance and Robotics in Automating Manual Process are two demo video tutorials published by E&Y to educate the marketplace. These video demos show work process flows and the steps executed in an automated way, mimicking what a person would do, including process-related email communications at a fraction of the cost of an employee.

These robots do not need vacation or sick time, they do not require benefits, and they perform quality work efficiently and repeatedly, making RPA the next wave of cost-cutting across businesses.

Benefits of RPA

Accenture Consulting estimates RPA to yield the following benefits:

  • 80% Cost Reduction
  • Task Performance Time Reduction of 80% – 90%
  • Increase in output quality by human error elimination
  • Scalable solutions unlike human-based teams
  • Integration by bolting on to existing Accounting ERP systems
  • Allowing for local competency and control

All these indicate a trend of moving away from outsourcing to RPA. In fact, outsource providers themselves are integrating RPA into their resource planning model to reduce the human involvement and resulting margin improvements.

Road Map Toward RPA

Deloitte in its guide to robotic process automation states that “… to maximize the impact of robot-led automation, business leaders need to have a solid understanding of the available tools and a clearly defined strategy for automating their enterprises.” Deloitte recommends a 5-step process for driving RPA, visualized in summary as follows:

Robotics in Accounting

Training and Education for Robotics in Accounting Readiness

We can see how accounting has evolved from T-Account bookkeeping to a high-tech facilitated analytical and decision support field that continually evolves. However, the way we teach accounting at universities has remained consistent with a bygone business era, devoid of any technological underpinning or analytical skill development integration to tell the story of what is going on with a business. This has resulted in a skill gap between education of accountants and practitioner requirements.

Both university curricula and continuing professional education need to step up to meet the demands of the modern day digital economy in order to bridge the accounting professional skill gap. Accountants need to embrace technology and modify their skillset to remain relevant amid professional disruption resulting from technology evolution.

High reliance on IT professionals to drive this change will continue to increase the governance and financial reporting risks for the CFO office because IT professionals do not understand accounting or the ramifications resulting from the Accounting-IT translation gap. A new day has arrived, and it behooves each one of us to step up to the plate and embrace the change in the interest of professional relevance, responsible governance, and effective financial stewardship.

About the author

Kasthuri Henry

Dr. Kasthuri Henry, PhD, CTP, Six Sigma Black Belt, is President of KasHenry Inc. Henry is an experienced CFO and Financial Management Consultant whose experience includes the following: CFO at Chicago Teacher’s Pension Fund, Regional CFO at Aon Risk Services, Vice President of Continuous Improvement for the University Division at Career Education Corporation, Sr. VP of Planning and Analysis at HSBC Consumer/Mortgage Lending, and global treasury consultant at Hospira Inc.
Henry is a Visiting Professor at Southern Illinois University Public Sector Management, DeVry/Keller Graduate School of Management, and North Park University. She teachers Becker CPA program courses at DeVry and Keller Graduate School of Management. She currently serves as faculty member for AFP continuing professional education.
Her contribution at Aon Risk Services and her dedication to education through various institutions was recognized by the Institute of Management Accountants, which named her the recipient of "Financial Executive of the Year Award 2006" for the Mid-America region. Henry’s professional affiliations include Governmental Finance Officers Association (GFOA), Association of Financial Professionals (AFP), and Treasury Management Association of Chicago (TMAC). She recently received the “Award of Financial Reporting Achievement” from the Governmental Finance Officers Association (GFOA) of the United States and Canada for her achievements in FY 2015.


  • Thanks for this informative article. This is a must-read. I agree with your writings. Although here in the Philippines, robotics in accounting is not yet well-known, some of the firms that offer accounting services here are willing to invest in this kind of technology. It will be a big help for them in terms of in terms of automation process and organizational profitability. Nice article, its worth reading.

  • This article shows the reasons why some countries have better GDP than others since poor countries can not compete in terms of productivity because investment in education policies and the development of national industry are close to zero in RPA

  • This is needed shock, even for early adopters and outsourcers like me. I heavily outsourced tax, bookkeeping and programming in 1999, becoming a friend to many remote assistants. One was remote for three years, so I sponsored his family here. We are friends for family affairs, fishing, bowling, museums, parks and more. As home-owning citizens, they now earn far more than in their former home. An Accounting Technology magazine ( cover story features me saying outsourcing should replace much of our foreign aid. Machine Learning has now taken over many outsourced jobs, but it is a shock to hear $5,000 to $7,000 robots replacing three accounting, email and social media people. Business @ the speed of thought (Bill Gates).

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