QuickBooks

QuickBooks 2017 R7 Released

Written by Charlie Russell

Intuit has released the QuickBooks 2017 R7 update for the U.S. version of QuickBooks. This is available as a manual update from the Intuit support website and is rolling out as an automatic update. There are a small number of maintenance fixes in this release.

Intuit’s notes on this release are a bit cryptic, in some cases. I’m listing the fixes that they announced, and interpreting as best I can.

QuickBooks Preferences

Intuit has removed the setting “Keep QuickBooks running for quick startups.” If you had this enabled before, the feature will be disabled.

I have to say that I’m very happy that Intuit is removing this option. I just noticed that they also removed it from QuickBooks 2018 when it was released. Whenever I was debugging an odd problem with QuickBooks, the first thing I would check was to see if this option was enabled, and if so then I would turn it off and reboot the computer. That solved a number of odd situations. If you were using a QuickBooks addon program, this feature almost always caused problems.

The idea with this option was to keep a portion of the QuickBooks product running in memory even if you weren’t using QuickBooks, so that when you opened a file it should start up more quickly. I never really found that this improved startup times significantly. Good riddance!

QuickBooks File Manager

Intuit is playing around with QuickBooks File Manager these days, and I hope that they are going to make some significant improvements? I’ve noticed that it is disabled in the initial QuickBooks 2018 release, at least temporarily. There are a couple of changes in QuickBooks 2017 R7, but they don’t sound too significant. Intuit’s notes on these, again, are a bit cryptic, and I haven’t fully tested this yet.

Here’s what Intuit has to say about QuickBooks File Manager (QFM) 2017 in the R7 update:

  • If QFM 2017 is installed along with QFM 2016 or below, then upon launch of QFM 2017, users will be prompted to continue using QFM 2017 going forward.
  • If QuickBooks is opened without any company file open, then QFM 2017 will open a secondary instance of QuickBooks.

Email

This release fixes some issues in Email (and possibly other areas, Intuit’s notes are a bit unclear):

  • Corrects problems with email, invoice, and customer center that were causing unrecoverable errors in QuickBooks.
  • Fixes a problem that was incorrectly marking batch invoices as being emailed and sent.
  • Fixes a problem that caused Outlook 2013 to not be available as an email option.

E-Invoicing

This release fixes a problem that was causing pay links to fail in invoices sent via email by QuickBooks Payments users.


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About the author

Charlie Russell

Charlie Russell has been involved with the small business software industry since the mid 70's, and remembers releasing his first commercial accounting software product when you had an 8-bit microcomputer with one 8 inch floppy disk drive. He has a special interest in inventory and manufacturing software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor with additional certifications for QuickBooks Online and QuickBooks Enterprise, as well as being a Xero Certified Partner. Charlie started blogging about QuickBooks in 2008 (Practical QuickBooks) and has been writing for the Accountex Report (formerly the Sleeter Report) since 2011.

Visit his CCRSoftware web site for information about his QuickBooks add-on products. He is also the author of the California Wildflower Hikes blog.

10 Comments

  • We updated our Enterprise with R7 on Wednesday, have not been able to use it since. We are told our complete Chart of Accounts needs to be manually rebuilt. I spent 2 days working with online support just to get our system running again. Every morning it’s another day of only partial files or some cannot access Quickbooks at all. I would greatly appreciate any help. Has anyone else had this problem? If you have not updated…DON’T

    • Sorry to hear that, Pat. I’ve not heard of similar issues in other users, but this release just came out. I would want to know more about your company file – what condition it was in before the update. Often an update will trigger a problem that has been building up for some time. I can’t say that this is the issue with your situation, but I would want to know about the size of your file, how often you’ve done a QuickBooks backup with full verification, and if there are any errors in the file verification before the update.

      • Well after 4 days of issues I think we finally have our system up and running. I am rebuilding the Chart of Accounts. The information is in the background but we need to make a “New” account to merge them and bring it forward. Thank goodness we are a relatively small company. We do backups every evening and the test of our files on the server showed no issues. Won’t be doing 18 update until we are sure there are no glitches.

        • It’s a bit early to consider QuickBooks 2018 in my opinion. It is still on the R1 revision, which I consider to be essentially the last beta-test release. However, before you do ANY upgrade, you need to carefully look at your file to see if any corruption problems are resolved. Running a full verify and examinging the qbwin.log file is the minimum you should consider.

  • Hey Russell.
    I really appreciate this update.I didn’t know about that review.I update our QuickBooks after read this post.Thanks for sharing this kind of article on Google.

    Best of luck for new post .

  • I use TSheets with QuickBooks. I updated QB Enterprise Accountants Edition from R5 to R7 about a week or so ago and noticed that when I first try to run Web Connect to import my hours from TS to QB, I receive an error telling me I need to open QB first, when it is already open. The second attempt is successful. This outcome has been consistent since updating QB. This might be one of the casualties you alluded to in conjunction with the elimination of the “Quick start-up” option, even though I always had this option unchecked.

    • May I ask, do you keep track of your accruals in TSheets? If so, do they coincide with Quickbooks or do you have to watch for inconsistencies? We find that the hours do not stay on track in Quickbooks. Would this be a download issue or a setup problem in our program?

      • I’m a simple one-man operation. So the only data I’m tracking in TSheets and exporting to QuickBooks is the actual hours I spend working for a client. If you’re asking about accruing PTO in TSheets and syncing that with QB, I could see that causing some problems, and could only speculate that the variances are caused by setup errors.

        My experience with TS over the past few years has been very positive, and I have found their customer support to be extremely helpful whenever I have any issues or questions. I chatted with them this morning on another matter, and then when I brought up this issue I noted above, they said to check with QuickBooks.

        As a QuickBooks ProAdvisor, I have always found Charlie’s insights to be the most helpful, informative, and unbiased reviews at my disposal. I have passed on his recommendations to my clients on more than one occasion.

    • I don’t believe that this is directly an issue due to removing the quick startup feature, although I can’t say for certain. Unfortunately, Intuit never tells us in detail what ALL of the changes are in a particular release. I believe that there are some changes made that affect add-on products. As an add-on developer myself, I’ve seen a number of reports of things similar to what you are describing (although I don’t use the web connector in my apps).

      In my own test system, with my own add-on apps (again, not using the web connector), with this release, I found that resetting the UAC control level resolved things (set it to no control, reboot, set it back to proper level of control, reboot). But that hasn’t worked for some of my customers. One user found that using a “registry cleaner” cleared up the problem (note that I’m not recommending that in general, as “cleaning the registry” is a tricky thing to do for some people). One of the problems we run into is that this error is very dependent on the version of Windows, what patches you have installed, what release of QuickBooks, and probably the phase of the moon. And many users are not seeing this issue. But, it has been popping up with each of the years of QB that have had this particular fix implemented over the past few months.

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