QuickBooks 2014 R6 Released

Written by Charlie Russell

On June 12, 2014, Intuit released the QuickBooks 2014 R6 update for the U.S. version of QuickBooks. This is available as a manual update from the Intuit support website. I expect it will be available as an automatic update in about a week from this date. This is about the time when we start to see the smaller nagging issues get resolved, in addition to the ongoing changes for Payroll.

6/20/2014 Update: Intuit has pulled back this fix, see this articlehttps://www.accountexnetwork.com/blog/2014/06/quickbooks-2014-r6-bugs/

Here’s a quick list of the changes that I am aware of:

Bank Feeds

  • Fixed an issue that was impairing QuickBooks performance when working on the Transaction List with multiple Rules.
  • Customers using Classic mode for Bank Feeds will no longer receive an error when setting up a new online account.
  • Users with Bill Pay enabled will be able to use “Inquire about payments” and “Cancel Payments” from the Bank Feeds Center.
  • Users will be able to successfully Create & Send messages to their financial institution from the Bank Feeds Center. When the financial institution does not support this operation, QuickBooks will display a message notifying the user.

Crashes and Errors

  • Fixed an issue that caused an Unexpected Error while creating a new company file.
  • Fixed an issue that would cause the conversion of a Quicken file to fail.
  • Fixed an issue that caused a C=102 error when upgrading a company file.
  • Fixed an issue that caused an Unrecoverable Error when editing an account to change its type and then making it a subaccount.
  • Fixed an issue that caused QuickBooks to close after opening the To Do List, if the list includes a To Do without a date.
  • Fixed an issue that caused QuickBooks to close while working with letter templates.


  • Enterprise Accountant users will now be able to see the Client Ready Payroll Reports on the Payroll Center.
  • The status in the Recent Payroll table of the Payroll Center will change to “To Send” after voiding a direct deposit paycheck.
  • Added a new warning message if one or more liability payments do not have a frequency set up.
  • QuickBooks will now warn payroll users when their Federal liability exceeds $100.000. According to IRS, the tax payment is due by the end of the next business day when this happens.
  • Fixed an issue where overtime hours on a paycheck that were pulled from a timesheet would not calculate at time and a half.
  • QuickBooks will now display a message to inform the user if sending paystubs to View My Paychecks was successful or not.
  • Hotkeys will now work in the “Review paycheck” and “Preview paycheck” window.
  • Fixed an issue that caused the address to not auto fill correctly on the Colorado form DR 1094 form.
  • Pressing ALT+S from the Payroll Info tab for an employee will now open the Sick/Vacation window.
  • When rows with hyperlink/amounts are selected within the Payroll Center, they are highlighted and readable. Hyperlinks are underlined as well.

Enterprise Advanced Inventory

  • Item quantity difference now update correctly when the user changes the bin selection in Inventory adjustments.
  • Users can now search for items by manually entering in a barcode.
  • Transaction List by Lot report now runs faster.

QuickBooks SDK

These issues may affect add-on programs that use the QuickBooks SDK.

  • Fixed an issue that caused QuickBooks to close when duplicating a transaction after a menu item is added through the SDK.
  • Fixed an issue that caused the error “Could not find or create an instance of QuickBooks using InstanceFinder,” when connecting to QuickBooks while it is not running in the user interface.


  • Subitems will now sort under their parents in the Find & Select windows on transactions.
  • Fixed an issue that was impairing QuickBooks performance whenever the Vendor Center was launched and closed.
  • QuickBooks will now remember any columns added to the Inventory Center, and not reset to default once closed.
  • Column width settings on all Centers will be retained after opening and closing QuickBooks.
  • Fixed an issue that caused QuickBooks to close when emailing transactions or reports.
  • Fixed an issue that caused the file path to display as the company name for files converted from QuickBooks Online to QuickBooks desktop.
  • Fixed an issue that caused a newly created account to not immediately display in the Chart of Accounts.
  • QuickBooks Messenger will no longer close automatically while in multi-user mode.
  • Sales form templates set to print an legal paper size will now be displayed correctly when emailing or saving as PDF.
  • When the automatic cost change preference are set to “yes,” the dialog asking about price update did not have cost change defaulted to “yes.” Now it does.
  • Fixed an issue that caused the check number to be retained even after selecting to reprint it on the Print Checks Confirmation window.
  • The internal QuickBooks File Doctor (described in this article) will now display results from the Network Diagnostics as well as the File Diagnostics.
  • The QuickBooks File Doctor will now display the message “No network connectivity” when applicable for users running QuickBooks on Windows Vista.
  • Fixed an issue that caused the wrong credit card information to appear on the Process Credit Card window (when using QuickBooks Merchant Services) after the customer is changed on the transaction prior to processing.
  • Fixed an issue that prevented Transaction Journals from being exported to Excel.
  • A link to the PDF repair tool was added to all error messages related to a PDF failure.

Take a look at the list. If there is a burning issue for you that is resolved, OR if you are using an Intuit Payroll product, you should update soon. If nothing affects you directly, I would wait a week or so before updating to see if there is a big outcry about a new problem that is introduced. I don’t know of any, I’m just cautious.

About the author

Charlie Russell

Charlie Russell has been involved with the small business software industry since the mid 70's, and remembers releasing his first commercial accounting software product when you had an 8-bit microcomputer with one 8 inch floppy disk drive. He has a special interest in inventory and manufacturing software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor with additional certifications for QuickBooks Online and QuickBooks Enterprise, as well as being a Xero Certified Partner. Charlie started blogging about QuickBooks in 2008 (Practical QuickBooks) and has been writing for the Accountex Report (formerly the Sleeter Report) since 2011. He retired from accounting and QuickBooks activities in early 2018.

Visit his CCRSoftware web site for information about his QuickBooks add-on products. He is also the author of the California Wildflower Hikes blog.


  • Very glad to see they addressed the “Could not find or create an instance of QuickBooks using InstanceFinder” issue. I know a few 3rd party application developers who will be pleased about that as well as quite a few customers.

  • Thank you for the heads up.

    “Column width settings on all Centers will be retained after opening and closing QuickBooks.”

    Hopefully, one irritation gone. Changing column widths along with re-sizing actual screens has been a major irritant in QB2014. “Save Current Desktop” works as to what is on the screen but does not consistently retain the size.

  • I appreciate this blog and the effort the writers put into it. After updating our Enterprise 2014 to R6, our issues (which may be intentional by QB) still exist.
    1.When manually changing a price on an invoice that was set by a price rule, any change (date change, terms, etc) made AFTER manually changing the sales price, reverts the item sales price back to the original price set by the price rule. A pop up now warns of it changing the price back, which it didn’t do before. What is the purpose of this? Is there a workaround?
    2. Some of our item costs change monthly. Pre R5, we would update the costs in Add/ Edit Multiple Items, it would than automatically update the sales price based on the item setup, which we really liked. R6 didn’t resolve that issue either. Is this a bug, or by design?

    • After re-reading my comments I realized I forgot to mention the second issue is that changing the costs on Add/Edit Items no longer updates the sales price like it used to.

  • The one thing I see that needs to change for the R6 update:

    On my reports of Vendors or Customers it now throws the first letter of the company above the company. It makes the report very hard to read. Is there a way to remove the letters…..I know what the company name starts with. It is just extra letters on my reports.

  • Thank you for publishing this list, as Intuit hasn’t told us whats in it yet …

    ” I don’t know of any, I’m just cautious.”
    Had to laugh when I read this … Banner on the Intuit site read “If your Quickbooks 2014 is crashing after installing R6, follow these steps ….”

  • There are some security issues I expected to be solved in this release. Apparently Intuit has no solution, the problem came in ES 13.0 and persists in 14.0.

    A user can delete or modify a sales transaction even though his/her security settings are only VCP (View, Create, Print).

    Users can’t be prevented from seeing product costs as well. If they go to the sales transaction Journal through Ctrl+Y…voilá…

    ES can be the best entry level ERP software and that’s how I sell it but these small issues make it look quite unsecure. Clients question stuff like these, they really do.

    Just sharing my comments.

    • Thanks for the comments, Marco. I think that on sales transactions the issue is only when you first create the transaction, if you log out and then back in you can’t edit if you don’t have permission. That one has been around for a long time. There are other security issues – for example, if there is a closing date set, even with a password, you can get around that with Batch Enter Transactions. Several security issues like this. Intuit is aware that they need to beef up Enterprise security/permissions (the Senior Product Manager said that in a recent conference), but it is hard to say if or when they will address them.

  • An issue NOT listed: After installing QBE14 R6, several users reported problems viewing saved credit card info on customer records (i.e., CC fields were blank). Admin ID was unaffected and was able to see CC info, so underlying data had not changed. Tried removing/re-adding permissions from the affected users to no avail. Created new users with same roles/permissions to circumvent issue.

    • I only list details of bugs that I’ve actually been able to duplicate. There are a LOT of reports of many varied problems. However, it isn’t always clear if it was specifically the R6 update that introduced all of these problems. It could be coincidental that you saw this problem manifest itself after the R6 update. I’m not saying that you aren’t seeing that problem, I’m just saying that it could be due to many different issues and isn’t necessarily new with R6.

      In any case, report it, we can see if it is something Intuit can address.

  • Since the update last week. I am having problems with many of my reports, they look correct on the screen but then when I print them or do a print preview information is not showing. For example Time by Job Detail (contractor version) the first page prints the full Customer:Job name and then all the other pages only show the first one or two letters of the next Customer’s name. The full name shows at the total line but it needs to be at the top as shown on the screen. Same thing happens on many of our reports.

  • Update – I just saw your other article with my issue documented “Names Truncated in Reports”. Hopefully Intuit will fix this soon. We print alot of job reports each week and right now we have to print them one by one to get the full name. I am glad I found your site, thank you!

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