Practice Management QuickBooks

Intuit and the Future of QuickBooks Desktop and QuickBooks POS

Written by Charlie Russell

Brad Smith, Intuit CEO and PresidentAt the Sleeter Group Accounting Solutions Conference last week, Brad Smith (President and CEO of Intuit) presented a keynote address that addressed Intuit’s plans for the future. It was a great presentation – Brad is a polished speaker– and at the end he accepted questions from the audience. This was great – lots of questions that put him on the spot – and he answered honestly and openly. Unfortunately, when you do this, sometimes you don’t get the complete message across the way you might want to. There were a couple of his answers that created a HUGE buzz in the audience. There were heated discussions over the course of the next few days about what exactly Brad meant in his off-the-cuff answers relating to the future of QuickBooks Desktop and QuickBooks Point of Sale.

Some people in the room were in a panic, thinking that Brad was saying that Intuit is planning on the end of QuickBooks Desktop. Others, who make a living in the Retail consulting space, thought that Brad was saying that there is no future for QuickBooks Point of Sale. I actually didn’t take his message to mean that, but I can see how some of his direct answers might lead people to think that the end is near.

I wasn’t able to sit down with Brad right after is presentation, but fortunately I was able to sit down with Dan Wernikoff (Intuit Senior Vice President and General Manager of the Small Business Financial Solutions) to clarify what Intuit’s position is on the future of these products.

Is QuickBooks Desktop Dead? No!

Wow – is it? Intuit has been trying to make it VERY clear that QuickBooks Desktop (Windows) will not be left behind. However, there was the question from the audience: “When is the desktop going away”?

Brad Smith gave a long answer, from which I’ll extract some key points. He first said:

“We believe there is every reason and every incentive to help a customer get to the cloud.”

This isn’t surprising, Intuit has clearly been stating that they firmly believe that QuickBooks Online and other cloud/mobile based products are the future. This is clear from his presentation, which was very similar to the one I talk about in my article on the Intuit Business Operating System.

He also said:

“Our company has a 30 year history of not imposing a business model on our clients”

Sounds good! Then the statement that got everyone buzzing:

“We have not announced a date that we’ll shut down the desktop because we think it’s the wrong thing to do”

That was pretty clear to me, in the context of all of the other things that Intuit has been saying. They want customers to move to the cloud, they don’t want to force people into something they don’t want to do, they aren’t shutting down QuickBooks for Windows Desktop.

However, other people didn’t take it that way. There was a big buzz – people saying “He just said that they are going to shut down QuickBooks Desktop, they just haven’t ANNOUNCED the date yet.” Lots of worried people in the audience.

So, later, when I sat down with Dan Wernikoff, I asked him point blank: “Is this a new message, is the end of QuickBooks Desktop being planned?”

Dan said: “We are never discontinuing it. I can’t see a time when we are not doing a desktop release. We will still do over a million units of the desktop this year. The point we make about new users, over half are coming into QuickBooks Online this year? It’s still almost half that are coming in to the desktop also.”

OK, that is clear, and it is consistent with the message we’ve been hearing from Brad, Dan, as well as Jill Ward – there are no plans to discontinue QuickBooks on the desktop.

I’m a skeptic when someone says “never” – I personally believe that someday the time will come when Intuit will discontinue this product. Sales will drop to an unsupportable level, perhaps technology (like future versions of Windows) will leave out features the current product needs.

Doug Sleeter likes to remind us that Apple discontinued the Apple II even though millions of users wanted to just keep buying. So it goes with technology. Eventually new products become so compelling that the old products just have to be shot.

I’m convinced that there will be a time when QuickBooks Desktop, as we know it now, will just no longer be a useful product. But that could be a long time away, and by that time we hope there is a viable alternative.

Is QuickBooks Point of Sale Dead? No!

Another question from the audience after Brad Smith’s keynote address was “What is the commitment for Point of Sale in the retail world in your ecosystem.”

That is a fair question, as there is no mention of QuickBooks Point of Sale in Intuit’s presentations on the Intuit Business Operating System, and in their fiscal year 13 fact sheet they don’t seem to break out sales of QBPOS anywhere.

In response to this question at the Conference, Brad had a lot to say. As with QuickBooks Desktop, his comments started quite a buzz (both during and after the session).

Brad said: “Steve Jobs once said that strategy is not only what you are going to do but what you are not going to do”

Oh oh, that made people start to worry.

After explaining that moving forward, Intuit is focused on service based businesses, and that there are many other companies that have a great focus on retail and point of sale, he said:

“Our energy and our R&D and our innovation is going to be really applied over here to service based businesses and we’re going to let other people solve that problem particularly well, and make sure that it is frictionless with QuickBooks”

Brad is referring to Intuit’s recently announced partnerships with Square and American Express as examples of this – products that work well in these other markets. Intuit is focused on partnering with them to build a better integration with QuickBooks, rather than developing the features themselves.

The buzz in the audience, however was: Brad Smith just said that they are not going to put any effort into QuickBooks Point of Sale!

Again, lots of worried people in the audience, lots of people clustered in the hallway afterwards trying to decipher what this meant.

I brought this up in my interview with Dan Wernikoff. Dan clarified that while Intuit is not planning on developing their own Point of Sale product for QuickBooks Online, they are still committed to the current QuickBooks POS product on Windows.

Dan said: “If you think about our point of sale business, it is a Windows software application on a PC. It would be a significant investment to take our point of sale solution and build it on different platforms, and we are not planning on doing that. That doesn’t mean that we are not investing in our point of sale solution, just not on that platform.”

So the key point here is that Intuit won’t create their own POS product for QuickBooks Online, but they are still committed to QuickBooks POS on Windows.

I put the question to Dan point blank – “Will there be additional releases of QuickBooks POS for Windows?” Dan’s succinct answer was “Yes, our plan is to still do additional releases of QBPOS. “

That is very clear, no room for doubt.

One of the attendees to the Conference was Will English of English Management Solutions, a leading expert on QuickBooks POS. According to Will:

“If you take Brad Smith’s comments in the context of the talk which is that “Intuit’s future is in the cloud”; combined with their partnership with Square, it tells me that Intuit will not be developing any cloud based POS systems.  The QuickBooks POS business is a strong component of Intuit offering, especially since it offers such a natural attachment of merchant services. Merchant Services as well as Payroll are important components of Intuit’s offering since it offers recurring monthly revenue like QuickBooks Online. That said, we have already added another POS software offering to our practice.  Not because QBPOS is not a strong offering in its market segment, which it is, but we need a product that we could transition our Multi-store clients where Intuit’s Multi-store offering wasn’t working well, or those clients who need specific customizations that QBPOS doesn’t support. While I’m a strong supporter of Intuit, my overriding goal is to serve my clients with the best solution in the marketplace that fits their needs and certainly Brad’s comments about open interfaces and connectivity echo’s my business practices.”

I’m an Optimistic Pessimist

It is easy to get caught up in the excitement that Intuit employees have for the direction they are taking with their products. When I listen to an excellent speaker like Brad Smith, when I talk to dedicated people in senior management like Dan Wernikoff, I am filled with optimism for the future for QuickBooks. There are many excellent ideas here and Intuit has the people, the resources, to implement them.

However, to temper this, there is my pessimistic side. There are wonderful plans being laid out in front of us, but can Intuit fulfill these promises? Their plans are very wide ranging and ambitious. In the past we’ve seen plans change. We’ve seen products get released and then be withdrawn. We’ve seen service outages. We’ve seen products that (in my mind) are released too soon with too many problems.

So, on one hand I’m an optimist: I believe that Intuit has a great plan for moving forward, there is a great future for their products. On the other hand, I’m a pessimist: Show me, Intuit, that you can actually accomplish what you say you will.


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About the author

Charlie Russell

Charlie Russell has been involved with the small business software industry since the mid 70's, and remembers releasing his first commercial accounting software product when you had an 8-bit microcomputer with one 8 inch floppy disk drive. He has a special interest in inventory and manufacturing software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor with additional certifications for QuickBooks Online and QuickBooks Enterprise, as well as being a Xero Certified Partner. Charlie started blogging about QuickBooks in 2008 (Practical QuickBooks) and has been writing for the Accountex Report (formerly the Sleeter Report) since 2011. He retired from accounting and QuickBooks activities in early 2018.

Visit his CCRSoftware web site for information about his QuickBooks add-on products. He is also the author of the California Wildflower Hikes blog.

45 Comments

  • Charlie,
    Great Article. As to Windows Desktop, Brad also stated that Enterprise was one of there strongest selling units and that it would not be going away and will still be supported. It was a quick comment and you had to be really listening to catch it.
    Intuit is so caught up with the “cloud” and QBO that the plans for the other very viable product lines seem to be ignored – which causes some of the concern. Enterprise/POS seem to be in separate universes. It would be great if, at public conferences, they bring up their plans for these other products lines as well.
    And near and dear to my heart, was the SDK and IPP issue. The person from Intuit that responded to that issue was totally unclear.
    Fran

    • Fran, I didn’t touch on Enterprise, as I have more to talk about on that later on – but you are right. Enterprise is growing in sales.

      As far as SDK/IPP issues – THAT is a big issue, AND lots of news there. That is tomorrow’s article!

      • I’m eagerly awaiting your next post after the Intuit IPP/SDK developers webinar a few hours ago – lots of “decoding” to do Charlie but I know you’re up to the task 🙂

  • While many technologists would have us believe that the traditional desktop is dead, the reality is that the traditional part of it is all that may be dying… the desktop and what it offers and represents isn’t dead at all. In fact, it’s very much alive and well and continuing to do what it was intended to do, perhaps a bit better, due largely to advancements in desktop and application virtualization and other discoveries.

    The desktop is dead. Long live the desktop!

    http://coopermann.com/2013/07/29/hosted-quickbooks-need-drives-hosted-quickbooks-approach-quickbooks-desktop-editions-in-the-cloud/

  • Great stuff Charlie, I actually had to leave to prep for QBO presentation so I missed this great Q&A session. Personally, I am kind of bummed that Intuit will still release, invest in and push out desktop products. But hey, that is just me. Good thing I am not in charge.

      • Ditto – not only needed but also technically valid in terms of capability above and beyond multi-tenanted SaaS applications. I foresee a new breed of hybrid apps running on the desktop (or tablets and other devices) that access data in the cloud but provide deeper, richer functionality not limited to the lowest common denominator…think SaaS on steroids etc.

  • My two cents…

    What continues to amaze me is that nobody recognizes the potential (or need) for QB-Desktop to work with QBO. If QB-desktop can sync a copy of data to the Intuit Cloud; and QBO can sync a copy of its’ data to the same cloud, the ability to sync the two products should be ‘a natural’ progression. QBPOS is using the same sync technology for their mobile functionality now, so why can’t we expect it to all ‘work together’!!!

    Shouldn’t all this “Intuit talk” about ‘open platform’ connectivity first apply to Intuit’s own products? I am sorry but I simply believe that one of the big benefits of the ‘cloud’ is to permit access of data across platforms…and this really is ‘not’ all this difficult.

    How much ‘more valuable’ would QB-desktop be if someone could log into their QBO (online account) and 3 minutes later (the next sync) the data they key into QBO is updated into QB-desktop? How much ‘more valuable’ would QBO be if the reverse were true? And how much ‘more valuable’ would QBPOS be if POS data flowed via the cloud into QB-desktop and/or QBO?

    If Intuit expects 100’s of ‘apps’ to be developed to work together via Intuit’s cloud to link to their QB (desktop) or QBO (in the cloud), is it too much to ask that Intuit should enable their desktop, retail and cloud based products to talk to each other?

    The secret to success in my opinion is not ‘one new platform’ in lieu of any others, it is in one ‘operating system’ that provides all three functional capabilities working TOGETHER (NOT IN LIEU OF) ! ! !

    Murph (even with just one eye).

    • I’ve told Intuit several times, just in the last week (and many times before that), that they made a mistake in calling the product “QuickBooks Online”. It is confusing people, they think the products are related, when they aren’t.

      I understand what you are saying, Murph, but in some ways I don’t agree. Yes, it would be wonderful if the two products could talk with each other better. But, as you WELL know, the QB desktop database is a mess. I am glad that they didn’t saddle QBO with the desktop database structure. And, given that they have very different structures, they’ve found that trying to make one true database that ties the two together just doesn’t work. It holds back the online product too much.

      In my article on the Intuit Business Operating System I discussed what I think they are going to do in the future, with the “hybrid” kinds of system, and I think that makes a lot of sense: https://www.sleeter.com/blog/2013/10/intuit-business-operating-system/

      In my life as a software developer I’ve gone through these kinds of generational transitions several times before. I moved my accounting software product from 8 bit CP/M into 16 bit DOS, and it was a struggle. I started to move that product from DOS into Windows, and it was just not productive to try. Going from a Windows database/structure into Online is a similar transition. It doesn’t work well.

    • There’s breaking news on QBD and Intuit’s Cloud integration – essentially they’re “applying the paddles to the SDK” – I’m sure Charlie will have much more on this in his next article.

      • Actually, they announced this last week more or less, but I was waiting until now to get some details pinned down. Writing the article now, you will have to wait until tomorrow to get the details. It is a bit complicated to explain…

  • Thanks for … ahem … for clarifying everything. Your clarifications seemed to morph into more questions. So, in the spirit of open dialog, let me address the questions that were spawned from the answers you gave Charlie.

    As long as computers are sold, we will offer a desktop product . Just like mobile devices, browsers, and tablets all have native applications, so will desktops and laptops. At the very least, integration with an operating system on a PC or Mac has some advantages relative to an online solution – especially when delivered in a connected way. Ideally, we’d love to have our cake and eat it too, but the two ecosystems, desktop and online, have not proved easy to merge. I think the spirit of what both John and Bill are saying is correct. And we have some really strong concepts in the lab right now.

    Enterprise is a focus area and it continues to fill a massive void between QB Pro and the NetSuites of the world. We have no aspirations to be NetSuite, but we sure would like to save QB users the hassle of having to migrate when they really don’t want to. This means making Enterprise as durable and flexible as possible. The SDK is critical to make this happen .

    QB POS is an important part of our portfolio of products and we will continue to support and improve it, but we don’t have plans at this time to bring it online or evolve it to a tablet form factor. The retailer space is incredibly crowded with very innovative solutions and our plan is to make QB work with all the best in class retailer solutions through our partner platform. Square was the first step in this direction. I think it’s fair to say that ecommerce is another place that we need to get better, and we’ll get better through partnerships.

    IPP has been a struggle for desktop developers, but a powerful approach to opening up QBO. We over allocated resources trying to synch the desktop product with the cloud, while in reality it would take a large investment to expose the same level of data already available through our SDK. By attempting to enable one API for desktop and online, we were moving to slow on exposing data in QBO. So we are going to decouple the two ecosystems.

    As part of that decision, we will increase our investment in the SDK (which we’ve universally heard from desktop developers is important) to focus on the desktop, increase our IPP investment in QBO, and maintain the desktop IPP capabilities as they now exist, since many developers have the data they need in v3 services. But if you are a new SaaS company trying to reach small businesses anywhere in the world, QBO is the place to build. I think Charlie will likely go deep here in a post.

    Clearly, we are putting wood behind QBO. The Harmony release of QBO was really just the beginning. There are lots of features we know we need to build, but it won’t be built in the likeness of our desktop. I know that this will lead to new questions and challenges, because anytime we change things, it impacts you and your customers’ lives and livelihood. We take it incredibly seriously.

    Thanks for the feedback and keep it coming.

    Dan Wernikoff
    GM QuickBooks

  • Dan,
    Kudos for someone in your position getting out front & center on these issues. I think in one post you’ve addressed a number of concerns and provided clarity that all the stakeholders in the QB ecosystem can rely upon.

    I also agree that Enterprise is worthy of special focus – IMO, it’s the best bang for buck “mini ERP system” out there for a great many businesses particularly when coupled with a few quality add-ons when required.

    I’m sure the IPP/SDK decoupling was not an easy decision to make but I think it was the right one all things considered.

    As to the overall strategy – I like it – it addresses both new competitive offerings in the market whilst protecting & preserving the existing franchise.

    Cheers
    John

  • Isn’t saying “QB POS is an important part of our portfolio of products…(snip) …but we don’t have plans at this time to bring it online or evolve it to a tablet form factor” an oxymoron? Can anyone credibly argue & have it both ways?

    I understand Mr. Wernikoff’s words to be tantamount to saying “there is no future for QuickBooks Point of Sale” and affirming Brad’s. Why the need and effort to manage Brad’s words anyway? Yesterday INTU traded intra-day at a 52-week high of $72.63, Merrill Lynch has Intuit targeted at $78. Analysts Wedbush raised their price target to $79. Wall St. & institutional money loves what Brad said.

    • Thomas, I agree with Dan’s assessment. The desktop and the online market are two very different things. What Intuit is doing is saying that they are committed to BOTH, but in different ways. Partnerships for online, continued support for QBPOS on the desktop.

  • QuickBooks Online needs a backup mechanism. I know I can “dump data” to QuickBooks desktop – but not 100%. I know that Intuit does backups. But, there’s no way that I can make an backup, do an import, and reverse it if it goes wrong. To me this is a big obstacle in the use of QBO for more sophisticated environments.

    • @Thomas. I don’t think it’s an oxymoron to continue to invest and support something, but not rebuild it for a new platform. In fact, investing in our SDK for the Desktop product is another example of this. We will continue to invest in that product so long as customers want it, but we have no plans to convert that product to an online or mobile platform. Those customers want to be offline and the product works for them.

      @Caren. I’ve heard this concern multiple times and so has the product team. Keeping a snapshot of the files that are time based is something the product team is thinking about

      @John. Thanks!

  • Charlie,
    Thank you for the article perfect to talk about the topic of what was the buzz at the conference front and center. And thank you Dan Wernikoff for letting us know where Intuit stands on the QBO v QB Desktop. However, I never have seen it as this issue. I think in the end result the customers are the true winners here. Bottom line is that Intuit is investing more resources into a product that needed major overhaul, QBO. And the QB desktop that has been cruising along like a steamship looking for a port is just as happy to supply all of the patrons waiting to board. QBPOS and Enterprise are both just part of the family and a unique pieces of the pie. So all in all I believe that Intuit over the years has been supplying what the market has been demanding. The problem now is that chicken little seems to be appearing everywhere. Fear is the unknown. We need to have a little faith and work with Intuit while they transition into the cloud.. actually while we ALL transition into the cloud.

  • While article was terrific, the comment thread was even better! I think the direction is fine. Decoupling QB online and desktop makes sense, as they really are two different worlds and the evolution of each should be independent…not hobbled together. In terms of POS, I agree, with some reluctance. Personally, as a basic desktop product for single stores that works well with QB for accounting, POS works fine. Trying to evolve it further into a ‘it does everything, for every kind of store, on every kind of appliance’ seems like a losing proposition. My POS users tend to be interested in a basic product, that like the cash register it replaced, is just stable / reliable over time.

    • I agree, Frank, this discussion thread is GREAT!

      And I’ve said from the beginning, as far as IPP, that the two products should not be coupled. I’m glad it has gotten back to that point, although there was a lot of pain for developers along the way.

  • For the last year or two, I think the bigger question has been, and is increasingly becoming, why should anyone trust Intuit to provide reliable online services. Intuit has had intermittent failures with their Direct Deposit feature, but especially the “ViewMyPaycheck” service has become unusable and unreliable and, at least in California, the source of potentially huge employer fines for failure to provide paystub data in a timely fashion.

    Intuit has become a terrible company to rely upon, at least for online services.

  • I’m coming in late on this, but the discussion is very good, and it’s exactly the type of dialog we all benefit from.

    @Dan Wernikoff, thanks for participating and helping us keep on track with what is/isn’t happening. We all salute you and Brad for being so candid with the audience.

    Indeed, there are many business plans being rewritten this week, but that’s exactly why we all appreciate knowing what the future holds.

    The truth is, many if not most of the audience depends on what Intuit does or doesn’t do. So the dialog is what’s most important. Even if you’re giving us bad news, it’s way better than no news at all, or surprises that give us no time to adjust.

    So thanks again Dan.

    • Well said Doug, in our case this is good news overall. Our plans for IPP/QBO and IPP/SDK/QBD etc. were “pencilled in” – this lets us apply some ink.

      Awesome conference BTW!

    • That outage points out a major issue with Intuit with many products. It wasn’t the only outage we’ve suffered through, and it is a good example of why some people are holding on to their desktop product as tightly as they can.

      Brad Smith brought this up as an area where Intuit has invested a lot more (in his comments after the keynote) – I believe he said that they knew they had to improve, but I’m basing that on memory.

      • @Jody @Charlie. As an Intuit Developer outside the QBO world I can attest that making our apps highly available is a very high priority at Intuit. I hear and see it everyday from our management and other team. It is even a large majority of the work my team (the estore) dedicated itself to.

  • Charlie,

    I have started investigating how I might create an app for QB that integrates with mobile phone using Android and Apple iOS and QBO looks like the future. When I investigated the cost my jaw dropped. I bill hourly and to get that in QBO I have to go with the plus version and thats almost $500 per year versus about $250 per year but I always skip a year so its almost 4 times the cost. I am old enough to recall the time when you rented applications and time on a main frame. Along came Microsoft and that changed, but now we are returning to this model. I understand the benefits but for a small business not having control over their data is a nightmare. If business slows down and I simply can’t afford the continued cost and I am screwed. Presently I can just extend my buy cycle out since the year to year changes are small. Going to the cloud ends that control for a small business. I have been with QuickBooks for a very long time but now I wonder if there an alternative path because it sure looks like QB will dump the desktop overtime…

    I really thought they would work towards a hybrid model where there is QBO and QB Desktop that both sync to the cloud. You pointed out that the DB on the desktop is a mess so I wonder why don’t they fix it?? Instead they are going down a path to end the desktop.

    I thought PeachTree was dead when Intuit opened their system up with the SDK. Now I wonder if another competitor will seize on this and eat Intuit’s lunch.

    Thanks

    • Chuck, take a look at my article at https://www.sleeter.com/blog/2013/10/intuit-business-operating-system/ – I talk about my thoughts on Intuit and a “hybrid” system.

      Intuit firmly believes that the future is mobile and cloud based, so that is where they are putting their efforts. There are lower cost alternatives if the subscription fee is too high – such as Wave (see https://www.sleeter.com/blog/2013/02/cloud-accounting-with-wavean-overview/ ), which is free, but they are limited in functionality at this time.

      I would also say that there is a strong push on MANY fronts to get into online products, away from the desktop.

      But, you are right, the cost goes up. Unfortunately, the products that are affordable and online are still feature-poor when compared to the desktop.

      Why doesn’t Intuit fix the desktop product? It is a support nightmare to work with desktop products, and the QB desktop product is based on old, old technology. They can’t patch it up economically. They would have to start over from scratch. And for a totally desktop product, they don’t believe that would be affordable.

      If you want to develop a new product that works with an Intuit product, I would strongly suggest working with QBO. But it will be a bit frustrating, as that programming interface is still fairly restricted. But, easier to deal with a mobile product there than with the desktop SDK. And, see this article: https://www.sleeter.com/blog/2013/11/quickbooks-software-integration/

  • I got the QB online since there has been such a push towards it and it seems to be down a lot. It’s been down most of today and I have a pile of work that needs to her put aside for when it comes back up and Intuit is not even giving a restoration time. So far, I’m not finding this online version an efficient way to work.

    • Service availability is a huge issue with online products across the board, Jamie.

      It is hard to get independent statistics on up time for QBO. I’ve been in the product intermittently today, I haven’t had any problems at all. Looking at the monitoring site at http://www.isitdownrightnow.com/qbo.intuit.com.html it doesn’t show any outages for today, but that site only takes periodic samples, so it could have missed a problem easily.

      Of course, I’m looking at the US site – are you using a non-US version?

  • Here in the UK, Intuit has quietly stopped selling QuickBooks Enterprise since March 2014. This means that there is no offering for a QuickBooks system for more than 5 users, desktop or cloud in the UK.

    Nothing has been said publicly and it seems that nothing will be. It has vanished from the website. I have this confirmed in writing from the GM of Intuit UK. He says that it will continue to be supported, payroll updates I presume, but you cannot buy more user licences or the full product.

  • It’s interesting that Steve Jobs is quoted in this article, but no mention is made of the future of QuickBooks for Mac. In talking about whether or not Intuit is going to kill any products, I suppose it’s a moot point with regard to the Mac version, since it was essentially stillborn. There are so many things perpetually wrong with it, even though they have been brought to their attention for years, and they have released several generations of product, all perpetuating the same conditions. Maybe the answer is to go to the web version, I’m not sure if that’s what they want us Mac users to do? There would need to be a polished migration path; my current company files just will not convert to Windows as they are, and the amount of work that would be required would just be daunting. I suspect the only real solution is to start afresh at the beginning of a new accounting period and leave the history where it is. Anyway, it would be nice if the situation and the options for Mac users were addressed as well. We’re always the neglected orphans!

    • Keith, this article was aimed at some comments that Brad Smith made at the Sleeter Conference that year, it wasn’t intended to be an overall look at all of the Intuit products.

      Take a look at this article, which is a few years old but still generally holds true: https://www.sleeter.com/blog/2013/10/intuit-business-operating-system/

      You will see that “Mac” is a part of the Intuit universe looking forward. Of course, that doesn’t necessarily mean “QuickBooks for Mac” as you know it now, just that the Mac users will have something. Intuit came out with the QuickBooks App for Mac (https://www.sleeter.com/blog/2014/06/quickbooks-app-for-mac/ ), which is a Mac desktop client for QuickBooks Online that many users like a lot (assuming you want to go to QBO).

      I don’t see QuickBooks for Mac going anywhere significant. It was never intended to serve the same market as QuickBooks for Windows. Intuit has always said that it is aimed at a different kind of user.

      As far as moving to QuickBooks Online, yes, that is what Intuit wants everyone to do. Windows users as well as Mac users. You should be able to convert your files over, but sometimes it takes some extra steps. A qualified ProAdvisor should be able to help you with that transition, if it is what you want to do. Just keep in mind that QB Online is not the same product as QB for Mac (or QB for Windows, for that matter). Look into it to see if it does what you need before you commit to it.

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