There is a lot of talk going around about random crashes when running QuickBooks 2013. Some people are plagued by them, some people never see them. There are a few articles in the Intuit support site about these.
So, while we are waiting for Intuit to resolve these problems (no, I can’t say anything about any updates that may or may not be coming out, or what they may or may not fix), here’s a couple of things for you to look at if you are suffering from seemingly random crashes in QuickBooks Desktop 2013:
- KB article SLN65483 talks about one error that will appear randomly – you might see “unrecoverable error 02700 80318”, or “QBW32.EXE Fatal Application Exit”, or sometimes no error at all (the program just shuts down). In this particular case the recommendation (at this time) is to try using the file without the Report Center open.
- KB Article SLN65647 talks about “unrecoverable error 15346 90861” when working with the review 1099 vendors report. You can bypass this situation by editing your Reports and Graphs preferences to uncheck the prompt me to modify report options before opening a report preference.
There are other error messages that people are seeing, but these are the ones that I can find a KB article on and seem to be the ones that most people are running into with the R5 release.
If anyone finds a KB article specifically on problems in QuickBooks 2013 R5, leave a comment!