Intuit has released the QuickBooks 2013 R5 update for the U.S. version of QuickBooks.
This will be available as an automatic update about a week later. Since this release is coming out so soon after the R4 update I’m guessing that they are pushing it out fast to get around one of the problems that a lot of people are complaining about (probably the “unable to add item to list” error), but that is just speculation on my part. In any case, the release is available as a manual update from the Intuit support web site. Please note that at the time this is being posted I have not worked with this release extensively.
- QuickBooks will no longer display the error “Unable to add item to list” when updating your company file to use with a new patch release. This was something that a LOT of people were complaining about.
- Credit card numbers are encrypted in your QuickBooks file, and sometimes there is an error that causes the encryption key to be damaged or inaccessible. When this occurs you will see an error in the QBWIN.LOG file when you run the Verify utility. The 2013 R5 update will now list all of the unreadable credit card numbers in the log file so that you can see which need to be repaired. I wonder – is this a security breach? I don’t have a test file that has this problem so I can’t test it, so it isn’t clear if the log file will contain credit card numbers in the clear, OR if it is just listing the customer name that has the damaged info (which would make more sense – if the number can’t be encrypted, it can’t be listed?). I expect that it will just list the customer names that have an unreadable credit card.
- Another issue similar to the credit card problem – The Rebuild utility can now resolve the error “LVL-SEVERE_ERROR—GetMasterKey Failed: The decryption has failed” that you may see in the QBWIN.LOG file. This would relate to errors in trying to decrypt credit card numbers and social security numbers.
- Company files should upgrade to QuickBooks 2013 fasterthan with prior releases.
- A problem is fixed that was causing QuickBooks to close unexpectedly when opening an invoice in multiuser mode.
- ToDo descriptions will now show correctly in the Reminders list.
- ToDo notes will no longer be truncated if the description is more than 100 characters. Editors note – I still see this problem in the R5 update, so it apparently hasn’t been fixed.
- In QuickBooks Enterprise, customers and memorized transactions can now be deleted in multiuser mode.
- Company files with large numbers of list items will now open faster.
- The Search refresh operation that happens in the background won’t delay other operations in QuickBooks any more.
- The Automatic Data Recovery (ADR) system that automatically copies the company file in the background will no longer be re-enabled with updating QuickBooks. To tell the truth, I’m not sure how to interpret this. I know what the ADR system is, but I don’t understand the re-enabled part of this note from Intuit.
- Using and opening the Customer Center will now be faster.
- A problem was fixed that was causing QuickBooks to close unexpectedly after dismissing an error or warning dialog window.
- If you were using the 2013 R4 release you may have seen the error Unrecoverable Error 00000 00000 when working on transactions. Intuit support would recommend that you roll back to the R3 release. This problem should be fixed in the R5 release.
Note that there is a small “file conversion” when you open your existing 2013 file with R5 for the first time, so you may want to make a backup copy BEFORE installing this (just in case), and you’ll want to schedule the installation at a time when it won’t interfere with your normal business operations.
I’m always cautions about these updates – particularly when they haven’t been extensively tested in the field prior to release (which is probably the case here). I don’t know of any problems with R5, but I haven’t used it more than a few moments (at the time I’m writing this). Unless you see a problem on this list that is troubling you, I’d recommend waiting a week before installing this to see if there are any big new problems being introduced.