QuickBooks 2010 R12 Released

Written by Charlie Russell

Intuit has just released the QuickBooks 2010 R12 update for the U.S. versions of QuickBooks. Here is an overview of what the update contains.

I ran into one thing that I’ve not seen in other recent updates. My security program (Norton, in this case) didn’t like a portion of the update and quarantined it. Not due to a virus, just because it didn’t like running a portion of the update. I had to unlock it. Normally the manual patches aren’t flagged by Norton in this way, on my system.

In addition, when I opened my company file after the update I was told that the file had to be updated. I always get nervous when that happens and I don’t expect it. I don’t see anything in the list of updates that would indicate that a file update is needed, so I’m curious as to what else is going on.

Bug Fixes

  • Form Templates : Importing and customizing sales form templates will no longer cause the unrecoverable error 14867 99905
  • File Versions: Holding the mouse cursor over a .QBM file now correctly shows the QuickBooks version of the portable company file.
  • Intuit Payment Network (IPN): Several fixes here. Payment links on emailed and printed forms will now display correctly. Invoices created from estimates will now show the box to allow online payment if the Intuit Payment Network preference is enabled. IPN will now retain preferences when restoring a Portable Company file.
  • Payroll: There are improvements in compatibility with 64-bit Microsoft Excel 64-bit when using either the Payroll Reports in Excel or Summarize Payroll Data in Excel feature. I’m not sure if this is fully fixed, since they use the word “Improvements”.
  • Product Updates: 1328 errors should occur less often when updating from R9 or R10. These are installer errors that don’t always show up.
  • QuickBooks Merchant Services: QuickBooks should no longer close with an unexpected or unrecoverable error when accessing the Record Merchant Service Deposits and Fees window.

Updated or New Features

  • Built in Password Reset: Up until this release, if you lost your password and didn’t know your “challenge” question, you had to download a password reset tool. With this release, the password unlocking tool is integrated into QuickBooks. If you don’t know your password and challenge answer, you will be asked for this information:

QuickBooks Password Reset

  • QuickBooks Automatic Data Recovery: QuickBooks Pro, Pro Plus, Premier and Premier Plus now automatically create a copy of the data file. This can be used to do automatic data recovery should the file become damaged. Note that this does NOT show up in QuickBooks Enterprise, or QuickBooks Premier Accountant Edition. I’ve not been able to test this as I have the Accountant Edition.
  • Payroll: Intuit PayCards are now supported as a form of Direct Deposit.

You can get this update from the QuickBooks support site now. It should be available via the automatic update process near April 26th.

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About the author

Charlie Russell

Charlie Russell has been involved with the small business software industry since the mid 70's, and remembers releasing his first commercial accounting software product when you had an 8-bit microcomputer with one 8 inch floppy disk drive. He has a special interest in inventory and manufacturing software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor with additional certifications for QuickBooks Online and QuickBooks Enterprise, as well as being a Xero Certified Partner. Charlie started blogging about QuickBooks in 2008 (Practical QuickBooks) and has been the managing editor and primary writer for the Accountex Report (formerly the Sleeter Report) since 2011. Charlie can be reached at [email protected]

Visit his CCRSoftware web site for information about his QuickBooks add-on products. He is also the author of the California Wildflower Hikes blog.


  • Well, the long feared ‘password tool’ inclusion in the QuickBooks application has reared it head. This availability of this tool has long been a ‘security issue’ with many of us QB ProAdvisors since it means that anyone who owns a copy of QuickBooks and has it registered to an email can in effect gain access to any QuickBooks Company (data) file they can get their hands on since there is absolutely no security link between QuickBooks licenses and QuickBooks files.

    I submitted many concerns about this new feature being included in QuickBooks when I tested the feature sometime last year. My suggestion then was that the QB password tool should only be included as an adjunct to the QB File Manager included in Accountant’s copies of QuickBooks, I personally feel that either Technical Support or ProAdvisors should be the only people doing password resets by other than the challenge question.

    My next ‘much more technical’ suggestion was that all password tools be ‘tied’ to actual QB files by requiring not only the ‘token’ for access but also requiring the tool to confirm a manual entry of the employer tax ID contained in the QBW file to be opened. This would provide the essential tie of QuickBooks license to QBW file and thus safeguard ‘security’ of files, but my suggestion was not implemented.

    I am all in favor of improving ‘tools’ to deal with critical QB related issues, but I think those tools need to be used in the proper context, and so the inclusion of the ‘automated password tool’ in this newest ‘release update’ of QuickBooks is, in my opinion, BAD NEWS for anyone with a Security-conscious.

    William “Bill” Murphy – Oklahoma City

  • I didn’t want to include the “Good” with the reply I wrote on the “Bad” (already posted), and who knows if this potentially ‘good’ may actually turn out to be ‘the Ugly’ (in the long run). This release (based on very limited notes) includes what Intuit now refers to as Automatic Data Recovery functionality, and very little is truly know as of yet how Intuit has implemented some of the long available functions associated with Sybase ASA (SQL Anywhere) technology not previously built into the QB Database Manager.

    It sounds like this approach may not simply be an expansion of the Transaction Log ‘roll-back’ methodology used to recover data-pages at their most recent checkpoint upon immediate failures, but rather the Sybase technology designed to recover uncommited operations by coverting one or more data images containing not only the ‘saved’ but ‘unsaved’ data at the time of an event.

    Of course the issue of an ‘imaged’ file or additional ‘log file’ further expanding the ‘consumed space’ that QuickBooks will require may in deed be ‘Ugly’ for some users who are already struggling with data-file size and hard-drive limitations.

    Nonetheless, this new functionality may be a worthy enhancement, even if it does decrease the business some of us got from doing QB Database recovery work.

    William “Bill” Murphy – Oklahoma City

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